BSF — Banque Saudi Fransi
Years in banking customer service: opening, updating, and closing accounts, reactivating accounts, following cards and financing, and coordinating with AML and relevant departments.
Rami Bamanie · Professional profile
About Rami Bamanie
I present myself as a candidate with a practical service mindset, Saudi banking experience in customer service and relationship management, an information-systems background, and hands-on experience in organization, follow-up, and digital learning.
Jeddah, Saudi ArabiaBSF / SABIT / MISAI + WordPress
Brief professional summary
I am a practical professional focused on understanding customer needs, following procedures, maintaining execution quality, and tracking details until requests are properly closed. My core experience comes from banking environments that require accuracy, confidentiality, patience, and structured follow-up.
My CV reflects practical exposure to customers, systems, and daily responsibilities, with readiness to develop further in environments that rely on customer service, operational discipline, and technology-supported work.
Experiences that shaped my work style
Instead of a general description, these are the main experiences that shaped how I deal with customers and daily work.
SAB / Saudi Hollandi
Experience in account services, Mada cards, cross-selling, customer issue handling, and escalation when needed inside a branch environment.
Business and property coordination
Follow-up for maintenance, rents, invoices, monthly expenses, and appointments, with practical organization and communication.
How I can add value to an employer
Banking customer service and relationships
Understanding customer needs and handling requests professionally.
Accurate operational follow-up
Tracking details, dates, and tasks until a clear outcome is reached.
Compliance and risk awareness
Respecting procedures, confidentiality, documentation, and escalation.
Learnability and technology use
Using digital tools and continuous learning to support daily work.
How I work in a professional environment
Calm under work pressure
I try to keep communication respectful and clear even when situations require patience and follow-up.
Commitment to procedures and execution quality
I value organized work, documented steps, and completing tasks correctly.
Using technology to support daily work
I see digital tools as a practical way to organize, learn, and improve productivity.
What I am looking for professionally
I am looking for a suitable job opportunity where my customer-service experience, banking background, organizational follow-up, and technology readiness can support an employer’s goals.